office hours
9am-3pm mon-fri
response time
Most enquiries answered same day, with a maximum of 1 business day.
spam
Order and reply emails can sometimes end up here — worth a quick check
check our FAQ
Quick answers to common questions.
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Send Us a Message
If you can’t find what you’re looking for in our FAQ and need to contact Online Lenses,
please use the form to send us a message. Our inbox is open 24/7 and we will endeavour to answer your enquiries within 1 business day.
As an online-first team, we handle every enquiry directly through email — no hold music, no queues. This also means we can take the time to properly look into your question andcome back with an accurate answer, rather than guessing on the spot.
